The second-hand marketplace Members Share Frustration About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.